5/7/2023 0 Comments Imail and more![]() Sure, the prices are a bit inflated, but the stress level went down when mailing a package. I specifically went here because the USPS makes me want to burn down buildings. Months ago this place was run by one middle age guy, who hummed while he worked and was incredibly pleasant to do business with. ![]() This almost sounds like a scam, or at least severe incompetence. If you use this business, DO NOT USE A CREDIT CARD. I’ve had to open an official dispute with my credit card company, and no telling when it will be resolved. ANY legitimate business can simply issue the refund when they see the mistake. ![]() I contacted the manager of the store, Allie (not sure about spelling), again this past week to check on the refund since I’d not heard anything, and she said they had contacted the company that handles their credit card transactions and they were waiting on a letter from that credit card company to issue my refund… and she said, quote, «We have a lot of problems with them sometimes.» That is just plain and simply a runaround and an attempt to keep an extra $ 270. She said it might take a few days but they would call when it was handled. They charged this amount on my credit card twice, and after discussing with my bank, I contacted the manager and asked that it be refunded. The cost of the overnight rate was $ 270. A friend of mine left a laptop at my house and I had to overnight FedEX it, and I used this place. Very highly caution everyone to NOT use this business. If you ever need to print anything please save yourself the hassle and just get a library card or walk the extra 15 minutes to UPS. All of this hassle for 1 page… I will never be back. Everything could have been so much easier if this lousy business was not so preoccupied with making an additional $ 2 that it might actually put in a bit of effort to give its customers a good experience. For some reason the PDF file on my USB wouldn’t open on the computer and the Internet access was so slow that it took forever to pull up the web page. We went back and forth for a while and I was so fed up I finally just decided to pay to use the computer. I explained that I’m just trying to print 1 page from a website– so how about I give him the URL, then he can pull it up on a web browser and print it out? Nope, again. I brought my file on a USB drive expecting that Calvin could just plug it into his computer at the register and print it out. This doesn’t even cover the cost of the actual printing. They have 2 options for printing– either pay $ 5 to email them a file or pay a minimum of $ 2 to use the computer to print out. The staff was incompetent and rude (the man working when I went in was named Calvin). Was just trying to print 1 sheet of paper and this place has no system in place for convenient printing.
0 Comments
Leave a Reply. |